This notice is provided under Article 10 of Türkiye’s Personal Data Protection Law No. 6698 (“KVKK”) for everyone using the MOODS website, web app and desktop app (together “MOODS” or the “Service”). The Turkish version of this notice prevails in case of any conflict.
1. Data controller
Your personal data is processed by MOODS TEKNOLOJİ LİMİTED ŞİRKETİ as the data controller.
- Address: Adres bilgisi yakında eklenecek
- MERSİS number: Yakında eklenecek
- Registered e-mail (KEP): Yakında eklenecek
- E-mail: hi@moods.gg
2. Personal data we process
| Category | Examples |
|---|---|
| Identity | Username, display name, birth year and month (for the age check; no full date of birth) |
| Contact | E-mail address |
| Customer transactions | Community memberships, friendships, event interests, notification preferences |
| Transaction security | Irreversible password hash (Argon2id), two-factor data, sessions and devices, IP address hashed with a rotating salt |
| Images and audio | Avatar, banner, images and voice messages you share. Voice and video calls are transmitted in real time and never recorded. |
| User content | Messages, files, profile details, polls and community content |
| Legal | Reports, moderation records, requests |
| Marketing | Not processed. No ads are shown and your data is not shared for advertising. |
On the website, and only with your explicit consent, anonymous visit analytics (page viewed, referrer, device type) are processed.
3. Purposes and legal bases
| Purpose | Legal basis (KVKK Art. 5) |
|---|---|
| Creating your account and providing the Service | Performance of a contract (5/2-c) |
| Account security, preventing unauthorised access, abuse and fraud | Legitimate interest (5/2-f) |
| Enforcing community rules, reviewing reports | Legitimate interest (5/2-f), legal obligation (5/2-ç) |
| Statutory retention and reporting duties, requests from authorities | Required by law and legal obligation (5/2-a, 5/2-ç) |
| Answering support and contact requests | Performance of a contract (5/2-c), legitimate interest (5/2-f) |
| Establishing, exercising or defending rights | Art. 5/2-e |
| Anonymous measurement of website visits | Explicit consent (5/1) |
4. Transfers
Limited to the purposes above, your data may be transferred under KVKK Article 8 to service providers that host the Service, store files or send e-mail (as processors bound by confidentiality), and to competent authorities and courts on request. If a provider’s servers are abroad, the transfer relies on one of the safeguards in KVKK Article 9 (such as the standard contract published by the Board), with notification to the Board where required.
Content you post in a channel is visible to people who can see that channel. You control who sees your profile details in your privacy settings.
5. Collection method
Data is collected electronically, partly or fully automatically, through sign-up and sign-in forms, your use of the app, support and contact forms, and cookies and similar technologies.
6. Retention
- Account data is kept while your account is open. Deleting your account starts a 30-day grace period, after which your personal data is deleted or anonymised; your community messages remain anonymously as “Deleted user”.
- Messages you delete are permanently removed within 30 days.
- Audit logs are kept for 90 days, resolved reports for 1 year.
- Data export files are deleted after 7 days.
- Records required by law are kept for the statutory period.
7. Your rights under KVKK Article 11
You may ask the data controller to learn whether your data is processed and request information about it; learn the purpose and whether it is used accordingly; know the third parties it is transferred to in Türkiye or abroad; have incomplete or inaccurate data corrected; have it deleted or destroyed under Article 7; have corrections and deletions notified to those third parties; object to a result against you arising solely from automated analysis; and claim compensation for damage caused by unlawful processing. You can also download a copy of your data and delete your account yourself from the app settings.
8. How to apply
Send your request from the e-mail address registered to your MOODS account to hi@moods.gg, by registered e-mail (KEP) to Yakında eklenecek, or in writing to our address with proof of identity. State your name, contact details and request clearly. Requests are answered free of charge within 30 days at the latest; if the action has an additional cost, the tariff set by the Board may apply.